Security Services in the Austin Metroplex

Starting with a needs assessment to gain a thorough understanding of your home, business, or operations and facilities, we work with you to design a unique security system to fit your requirements. Expert security design and implementation are key to preparing your organization for rapidly changing security threats.

Our certified security system experts will identify all possible obstructions based on your floor plan. We will help you document all activity that occurs at your facility and provide positive identification of those coming and going. We can also help you identify the choke points in your business and likely avenues of approach.

Security Design and Engineering Support Services include:

• Site survey and needs assessment
• Systems infrastructure review and design
• Network requirements
• Bandwidth analysis
• Cabling requirements

Hardware assessment

• CPU requirements
• Storage requirements

System architecture

• Recorder placement
• Camera layout, field of view and range considerations
• Identify choke points.

Integrated solutions

• Application-specific needs
• 3rd party device integration

Installing an access control system can be tricky unless you have installation experience. 1st Choice Security & Investigations is a reputable, professional security services provider that provides trusted access control system installation. Our professional installation servicers ensure you get an optimized solution that provides convenient and secure door access control at your facility.

Our expert access control installers will oversee your access control installation from start-to-finish. We offer professional and comprehensive door access control system installation services—from site assessment to the configuration and documentation of your customized system settings. Our service is designed for the latest door access control technology, smart card readers, biometrics, TCP/IP and RFID solutions.

Access Control, Installation and Security Services include:

• Site Assessment: We will conduct a thorough site survey and design, beginning with a basic schematic of your floor plan, and then address your basic security needs and questions.
• Access Control System Installation: We will install and optimize your access control solution.
• Cabling: Our access control installers will install and run the required Ethernet, video, and/or power cabling.
• Configuration of Remote Workstations: We’ll engage the user-friendly access control software and interface to connect, configure, and optimize remote workstations for your access control system installation.
• Documentation: We’ll provide thorough, easy-to-use documentation and archiving of system settings for your door access control installation.

We know you have choices when it comes to home automation companies. We offer top-of-the-line home automation solutions that are customized to fit your lifestyle needs. Whether you are looking to automate a single room or turn your dream house into a state-of-the-art smart home, we'll provide the home automation solutions and services to achieve your goals.

We provide innovative smart home and home automation solutions that integrate with your home devices, from lighting and temperature controls to home security systems. We’ll also handle your home automation system installation process from start to finish and provide you with an automated home system that provides the comfort, cost-savings, and convenience you desire for your smart home.

Home Automation Systems and Security Services Include:

• Site Assessment: Our home automation expert will conduct a thorough site survey, beginning with a basic schematic of your floor plan. We’ll interview you to determine your lifestyle and automation needs, along with the features you desire for your automated home systems.
• Home Automation Systems Installation: We will professionally install and configure your home automation solutions to integrate with your compatible home theater, audio, lighting, heating and cooling controls, access control, intercom, and video security systems.
• Cabling: We are a one-stop home automation store. We can install any and/or all required Ethernet, video, and/or power cabling needed for your home automation system.
• Configuration: If you need configuration, we can provide it to ensure a seamless home automation system installation and optimal results.
• Documentation and Archiving: We can provide documentation and system settings archiving for your home automation solutions.

The intercom system installation experts at 1st Choice Security & Investigations will oversee your home or business intercom system installation from beginning to end. We offer professional and comprehensive intercom services—from site assessment to installation and system and settings documentation.

Our intercom system installation services experts can help you determine the best video, voice, and wireless intercom systems that meet your home or business security needs.

Our intercom system and security services include:

• Installation: voice, video, wireless
• Site Assessment: We will conduct a thorough site assessment to determine where to mount the master station, along with how many intercom stations you will need based on your building blueprint.
• Configuration: Our security experts will configure all of the local wires and electric outlets needed for installing your intercom system.
• Documentation and Archiving: We’ll provide a diagram of your system and intercom stations, product documentation and archiving of system settings.
• Maintenance and Support: Even after your intercom system installation, our security experts can provide ongoing maintenance and support.

Oftentimes, video and power cables are an afterthought when purchasing a video security system. However, installing the right grade, quality, and length of cable can have a major impact on your overall system performance.

1st Choice Security & Investigations provides full structured cabling solutions and services with the trusted resources to design and implement your structured wiring and equipment. Our team of cable installers will perform a needs assessment to determine both your current and future requirements and provide the ideal solution for your location—and your budget.

Our dedicated team can provide full network cabling services from start to finish, handling everything from design and cable installation to ongoing maintenance.

Cabling Expertise and Dedicated Support

Cabling Site Surveys: Our security experts will provide a site survey to assess your cabling needs and determine the best cable type, length, and performance needed for your location.

Network Configuration: We offer the capability to connect your organization’s network to a data line provided by the telephone company or another vendor and configure your network cabling.

Network Cable Installation: Whether you need fiber optic, RG59, or twisted-pair Cat5 or Cat6 coax cabling infrastructure for your security installation, we can provide the solution that best meets your needs. Our security experts can design, install, and maintain any size cabling installation on any network.

We offer a selection of configuration services for your surveillance system. System implementation and configuration are performed by our expert and certified team of engineers and support technicians.

Camera configuration services cover:

• Camera IP assignment
• Burn-in Test
• Remote access setup DDNS NVR firmware update
• Hard Drive Installation and Motion Detection Setup

NVR/DVR configuration services include:

• NVR firmware update
• Hard drive installation
• Motion detection
• Custom views
• Email alert setup

Get the most out of your security systems with a maintenance service from 1st Choice Security & Investigations. With a team of specialist communication and security engineers working, we can provide your business with a maintenance service plan that best suits your needs and requirements.

We offer rapid responses to security maintenance issues to help ensure minimal downtime for your security systems.

Our on-site services include:

• System maintenance
• On-site repairs
• Replacement or fine-tuning security equipment
• Monthly or annual inspections

There's a certain peace of mind that comes with knowing that your family, home, and/or business are as protected as possible from intruders. With 1st Choice Security & Investigations intrusion monitoring systems, you can sleep soundly knowing that you're prepared for these types of events.

Homeowners sometimes falsely believe that an activated security system will work just as well as one that is monitored. An activated security system is one that can be armed and disarmed. A monitored system is one that is linked to a service that can summon appropriate help when that alarm goes off.

Advantages of having a monitored security system

Immediate Help is Summoned: When a monitored system goes off, help will be on the way within minutes of the home or business invasion.

Personal Safety: If you are in the home or business, the sound of the alarm may scare off the intruder and help will be summoned right away. If away, not only will you be alerted to the invasion, but it will also prevent you from walking into a potentially dangerous situation.

Alarm Apathy: Sometimes you can’t rely on the alarm alone to scare off an intruder. Alerting first responders creates a second layer of protection that will motivate an intruder to leave the scene.

Deter Thieves: Research has shown that homes that display signs that indicate the home is under a monitoring agreement are less likely to be broken into.

Out-of-Town Peace of Mind: If your house or business is broken into when you are gone, it means your home or business is vulnerable. With a monitored system, the structure can be secured much quicker.

Homeowners Insurance Savings: Many insurance companies offer substantial savings to homeowners who have monitored systems. Often, the savings cover the cost of annual monitoring.